HIRE VETTED AND AFFORDABLE FREELANCE SALESFORCE SERVICE CLOUD DEVELOPER

Transformyze is a marketplace for affordable and talented Salesforce Service Cloud developers, architects, and other specialists. Startup founders and SMBs leaders work with Transformyze to augment their development teams for Salesforce Service Cloud development to achieve their business goals.

Find your ideal Salesforce talent

Trusted by fast-growing startups and SMBs

recruiting salesforce
salesforce developer resumes
salesforce contractor
solution engineer salesforce
solution engineer salesforce

Trying to find a Salesforce Service Cloud developer without breaking the bank?

Easier said than done

Salesforce Service Cloud is one of the most popular CRM software globally used by major brands all over the globe.

Salesforce Service Cloud is one of the world’s most popular and highly rated customer service software solutions. 

Whether by phone, web, chat, or email, this customer support software enables agents and customers to quickly connect and solve customer problems.

In other words, your Service Cloud solution’s improvement or maintenance operations require particular attention.

certified salesforce developer
salesforce developer

Three questions

The only three questions you need to answer first are:
  • How much does it cost to hire a Salesforce Service Cloud developer?
  • Where to find Service Cloud developers with decent experience and a customer success-oriented mindset?
  • How to hire Salesforce Service Cloud developers who know their craft?

For answers, just read on.

First option: Hire a Salesforce Service Cloud Developer as an employee

Deciding to hire a Salesforce Service Cloud Developer can make sense for certain businesses, but it has important implications that need to be carefully considered.

salesforce pardot
salesforce consultant
salesforce consultant
salesforce platform developer 1

Pros:

More project engagement

More project engagement between people working on the same project since you can have regular, face-to-face conversations about the project, which can help get things moving since you have the opportunity to talk about the project regularly

A more robust level of employee loyalty.

Since you offer in-house developers room to grow and a steady salary, they are more likely to stick around and have a long-term interest in your company.

Easier to keep company information secret

It’s far easier to keep company information secret since you can more easily get in-house developers to sign an agreement to keep them from just taking ideas in use in your products and giving them to the competition if they should leave.

Cons:

High Salary

At least $106,843 for a yearly salary for a US Salesforce Service Cloud developer. 

Company-Paid Benefits

Lots of startups, companies, and businesses are offering special benefits such as unlimited paid leave, unlimited coffee, free gym memberships, and much more to attract top talents. These are all costs that should be factored into hiring full-time developers. First, let’s take a look at some of the most basic company-paid benefits according to the Bureau of Labor Statistics:

  • Legally required benefits (Social Security, Medicare, unemployment insurance): 8.5%
  • Insurance (medical, dental, life): 7.6%
  • Paid Leave: 6.7%
  • Retirement and savings: 4.3%
  • Annual Bonus: 3.5%
  • Supplemental pay (overtime and premium): 2.6%
  • Employment training tax: 0.1% on first $7,000

Indirect Costs

What exactly are indirect costs? They’re overhead costs that contribute to the company’s day-to-day operations. Indirect costs can be divided into three broad categories: fringe benefits, overhead, and general & administrative (G&A). Companies spend an average of 25% and 18% of employees’ salaries on overhead and G&A.

In other words, a Salesforce Service Cloud hired as a full-time employee would cost, in reality, $188,264.

In the United Kingdom, seniors take up to £78,5K a year. This is $94K annually. More affordable but still too expensive for many startups and SMBs.

Office Rent

A small reference point for you: renting an office in a city like New York costs, on average, $15K per employee and year.

 

Unstable Workloads

When working with in-house developers, you have to pay them even when there is no work to do.

 

salesforce recruiting
salesforce consultant
salesforce consultant

Second option: Hire a Salesforce integration company

Software integration companies can be generalists or Salesforce Pure Player. They exist in different sizes, salesforce “Clouds’” specialties, and offer end-to-end Salesforce implementation services.

Pros:

Versatility

Can work on projects of any size and complexity

Internal pool of talents

Can mobilize different types of specialists: Business Analysts, Developers, Architects, QA specialists, etc. Doing their best to meet your requirements.

Market verticals specialization

They specialize in various market verticals

Project management office

Active management of the project and the deadlines

Point of contacts

Different contact persons to help you solve any problems: Project Manager, Solution Specialists, Account Manager, etc.

recruitment salesforce

Cons:

Very expensive

(Very) expensive! For these companies to offer you decent Salesforce Service Cloud developers, they need to run costly business operations (with full-time employees, training tax, compliance, sales development, tax, insurance, office rent, etc.).

No interest in small projects

Generally not interested in small projects.

Cannot start immediately

Cannot start a  project immediately: Need lead time to get ready.

Lack of flexibility

  • you cannot quickly start/pause/restart a project according to your needs.
  • Changes to projects’ scope or tasks sometimes take days to be enacted and sometimes result in extra “penalty” costs for you.
  • It is hard to stop doing business with them due to legal terms clients have to accept first to work with them.

Staff more people than needed

Tend to staff more people than needed for projects.

Rely themselves on freelancers

They rely on freelancers for many projects as they often lack senior and expert profiles in their team, leading to a more expensive bill for you to pay with sometimes difficulties integrating these freelancers with their teams.

Low expertise offshore talents

Some integrators sometimes offer offshore developers,  but although they are cheaper than their western colleagues, the quality of their expertise is (way) lower.

salesforce contractor
salesforce consultant
salesforce consultant

Third option: Salesforce recruitment firm

They became trendy these last years for companies willing to break free from draining relationships with integrators to find the right freelance Salesforce Service Cloud developer.

Pros:

Existing database

They already have a database of contactable freelances

Faster

They will find candidates faster than you can.

Pre-screening

They pre-screen the candidates for you.
salesforce admin

Cons:

Limited screening

They generally don’t have Salesforce Service Cloud necessary proficiency to screen the candidates seriously.

Not cheap

Not cheap: They apply a 10-30% markup on average on top of the already expensive western developers’ rate.

Limited pool of talents

Limited pool of available talents: Even if their addressable database of freelances might be significant, in reality, they offer you a limited set of candidates for your needs. Indeed all headhunting firms fight for the same freelances available on the national. Making the available ones more expensive.

Hard to get the best talents

Most sought-after freelances do not like working with headhunting firms as they consider they commoditize their expertise and reduce their rate.

No backup developer

Because of the business model, they cannot offer you a backup developer with the same skill set in case of a problem.

Find good Salesforce developer
salesforce consultant
salesforce consultant

Fourth option: hire yourself through online freelancing platforms

When a company decides to find itself a Freelance Salesforce Service Cloud developer, it mainly goes to online freelancing platforms like Upwork, People per hour, Truelancer, Guru, Hubstaff, etc.

Pros:

Large pool of talents

There are hundreds of qualified Salesforce contractors registered on these platforms. Therefore you have a wide array of freelance you can leverage to find your ideal professional.

Easy to use

These platforms are easy to use. All you have to do is register and post a job description specifying order nuances, estimated budget, and deadlines. Freelancers will start applying to your order on their own; you’ll just need to look through their profiles and find the most suitable candidate.

Cheap

Low hourly rates and fixed prices.

salesforce admin resume

Cons:

Low prices do not equate to a high quality

Unfortunately, low prices do not equate to a high quality of work. Hiring a beginner or an underskilled Salesforce Service Cloud contractor frequently happens on these platforms.

Time consuming

It is highly time-consuming to search for the ideal contractor, interview them, etc.

Lack of responsiveness

Lack of responsiveness of some contractors to your job request ( they sometimes don’t respond).

No talent vetting

None of the contractors registered on these platforms have been vetted.

Scam risks

Some fake contractors registered on these platforms are trying to scam businesses looking for freelances. Despite the fact it is not that frequent, it can happen.

No support

If you are not satisfied with the contractors hired, you will get no support from their customer support. All you can do is go through the same tedious hiring process to find a better profile.

Then how to find talented, affordable, and reliable FreelanceSalesforce Service Cloud developers?

developer salesforce
salesforce consultant
salesforce consultant

Our recommendation: Transformyze

Transformyze is a platform for finding vetted Salesforce Service Cloud developers.

In other words, you will not have to waste time and money with newbies, scammers, or underskilled wannabes.

Transformyze makes hiring your next Salesforce Service Cloud developer safe and straightforward in a few clicks. Transformyze ensures you get high-quality work at an affordable price by working with developers from 14 countries.

Pros

4-step screening process

Each Salesforce Service Cloud developer must pass a screening process to measure subject matter expertise, professionalism, and communication skills. These include

Resume review

We eliminate any applicant who does not meet our requirements and prepare a batch of the most qualified applications to be screened during the next step.
Step1: Resume review
Step 2: Language and soft skills

Language and soft skills evaluation

We evaluate the applicant’s communication skills in English (both oral and written). Because a developer doesn’t just write code, we also assess his personality traits and motivations. We are looking for candidates who can innovate, collaborate, meet deadlines and understand end users’ perspectives.

Hard skills review

Our senior developers/architects test each candidate’s technical, Salesforce knowledge as well as their problem-solving ability through various assessments (Apex, Ampscript, SSJS, IDE, etc.).
Step 3: Hard skills review
Step 4: Continued professional excellence

Continued professional excellence

We ensure all professionals part of the Transformyze network maintain a track record of successful client projects delivered.

Pros:

Quick matching

Because your time is valuable and your project cannot wait, Transformyze matches you with the right Salesforce Service Cloud developer within just 48hours.

Guaranteed replacement

Guaranteed replacement of the developer (in less than 48 hours)

Flexible project terms

Flexible project terms: Full time, part-time, hourly

Direct communication

You can communicate directly with the developer to discuss project requirements, revision requests, concerns, etc.

Weekly project status

Weekly project status without even having to request it

Internal Technical Project Manager

Internal Technical Project Manager to offer an extra layer of quality to the developer’s delivery at no additional cost.

Real customer support

Strong customer support: your assigned Customer Success is at your complete service to sort out any issue you might face.

Cons

Transformyze exclusively focuses on vetting Salesforce freelance developers at this point. Therefore we might not be able to assist if you need developers from other software ecosystems. We intend to offer overtime developers from different technology ecosystems, such as Microsoft and Oracle, but for the moment, we only cover the Salesforce ecosystem.

No need to break the bank to afford a salesforce developer

Because at transformyze we believe affordable digital transformation is an inalienable right for every startups and SMBs

SOLO TALENT

From $45 to $80 per hour
IDEAL FOR SMALLER ENGAGEMENT
  • Hundred of Salesforce developers and other specialists available
  • Hand-picked matching in less than 72 hours
  • Developer time tracking with screenshots
  • Free internal technical Project Manager
  • Full-time, part-time, hourly engagement available
  • Developer replacement guarantee
  • Dedicated customer success manager
I want to hire my next SF developer

OUTSOURCED DEDICATED TEAM

Custom pricing
BETTER FOR LARGER PROJECTS
  • All Solo talent benefits
  • Your "Salesforce team as service" on-demand
  • Combine any kind of talents
  • Affordable blended and degressive rate according to the number of talents needed
  • Scale up or scale down at anytime your team according to your needs
  • Adapt to any kind of purpose: join existing team, autonomous team, implementation or support activities,etc.
I want to build my custom team

Let us simplify your Salesforce talent hiring process in few clicks

  • Click the button below to post your job description
  • Talk to one of our Customer Success Manager to refine our understanding of your requirements
  • Meet your talent
Hire your Salesforce Service Cloud Developer
solution engineer salesforce

Frequently asked questions

What are my payment terms and options?

Payments are made via credit card or PayPal.We typically invoice our clients twice a month. Invoices are generated with Net 10 terms. For Enterprise accounts, we can issue invoicing with payment via PO, wire or cheque. Contact us here for more information.

Who owns the IP of the work created by Transformyze talent?

As stipulated in our client agreement, Transformyze clients own the IP of the original work created via Transformyze, and is provided worldwide exclusive rights for publishing. Neither Transformyze nor its talent own the IP of the work created.

Where are your talents located?

Currently, we have experts in over 15 countries, most being located in the Latin America, Asia and Africa.

Do Transformyze talents communicate in my preferred language(s)?

Transformyze’s talents are fully proficient in spoken and written English and comprise members who are fluent in other languages, including French, Spanish, and Portuguese. If your brief has specific language requirements, inform Transformyze, and we will match you accordingly.

HIRE YOUR NEXT SF TALENT